FAQs

  • Do you bring your own cleaning supplies and equipment?
    We come fully equipped with high-quality cleaning products and professional-grade tools to get the job done right. We also offer eco-friendly and non-toxic cleaning options to keep your environment safe for kids, pets, and employees.
  • How do you determine the cost of cleaning?
    Our pricing depends on the size of your space, the type of service, and the cleaning frequency. We’re upfront about costs and provide free on-site or virtual assessments to ensure accurate estimates — with no hidden fees.
  • Do you offer regular or recurring cleaning plans?
    Yes! We offer flexible recurring cleaning options, including weekly, biweekly, and monthly maintenance plans. Regular cleanings help keep your home or business consistently spotless and can save you money in the long run.
  • Can you handle emergency or same-day cleaning requests?
    We understand that unexpected situations happen. Whenever possible, we accommodate same-day or emergency cleaning requests, such as spills, water damage, or last-minute events. Just give us a call and we’ll do our best to help.
  • What is your cancellation policy?
    We understand that plans can change. We ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a cancellation fee.
  • Do I need to be home during the cleaning?
    No, you don’t need to be home. Many of our clients provide access and return to a beautifully clean space. Whether you’re home or away, your privacy and security are always our top priorities